Terms of service
Welcome to The Gummy Lab! By accessing or using our website at gummylab.com.au, you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. General Terms
By using our website, you agree to follow and be bound by these Terms of Service and all applicable laws and regulations.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Please review these terms periodically for changes. Your continued use of the site after any changes signifies your acceptance of those changes.
2. Use of Our Website
You agree to use our website and services only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit others' use and enjoyment of the website.
You agree not to use any device, software, or routine that interferes with the proper functioning of the website.
3. Account Creation and Security
To place orders on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately if your account is accessed without authorization.
You agree that all information you provide when creating your account or making a purchase is accurate, complete, and up to date.
4. Products and Availability
All products and services offered on the website are subject to availability. We make every effort to display accurate product descriptions, pricing, and availability, but errors may occur.
We reserve the right to discontinue or modify any product or service offered on the website at any time without notice.
5. Order and Payment
By placing an order, you agree to pay the total amount specified, including taxes, shipping, and any other applicable fees.
All payments are processed securely through our payment gateway (e.g., Shopify Payments, PayPal). We do not store your credit card information.
If there are any issues with your order, such as inventory discrepancies or payment issues, we will contact you to resolve them.
6. Shipping and Delivery
We will process and ship your order according to the shipping method selected during checkout.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers, customs, or other external factors.
7. Return and Refund Policy
Our return and refund policy is outlined in a separate section of the website. Please review our Return and Refund Policy for full details on how we handle returns, exchanges, and refunds.
8. Intellectual Property
All content, images, logos, trademarks, and other intellectual property found on the website are owned by or licensed to Gummy Lab and are protected by copyright and other intellectual property laws.
You may not use, reproduce, or distribute any content from the website without prior written permission.
9. Limitations of Liability
To the fullest extent permitted by law, Gummy Lab shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, the website or products, including but not limited to lost profits, data loss, or other damages.
We do not guarantee the accuracy, reliability, or availability of the website at all times. Our website and services are provided on an "as is" and "as available" basis.
10. Indemnification
You agree to indemnify and hold harmless Gummy Lab, its affiliates, employees, officers, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms of Service, or infringement of any third-party rights.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts located in Australia.
12. Privacy Policy
Our use of your personal information is governed by our Privacy Policy, which can be found at in the Privacy Policy Section.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of those external sites. Please review their terms and policies before interacting with them.
14. Termination
We may suspend or terminate your access to our website or services at any time and for any reason, including violation of these Terms of Service. Upon termination, your right to use the website will immediately cease.